Customer Success Manager
AssetWatch, Inc.United States
Posted July 21, 2025
Full Time
About the Company
AssetWatch simplifies predictive maintenance with rapidly deployable condition monitoring solutions for machine assets.
Job Description
AssetWatch is a remote-first company that serves global manufacturers by powering manufacturing uptime through condition monitoring. We're seeking a Customer Success Manager to help lead the journey of rapid growth and become a trusted advisor to customers.
Requirements
- 4+ years in account management or customer success
- 2+ years' experience selling additional products and services to existing accounts
- Experience with CRM platforms (Salesforce strongly preferred)
- Ability to communicate clearly, concisely and in a friendly manner through verbal and written forms
- Strong active listening skills with a desire and knowledge to understand and solve for customer needs
- History of exceeding retention and expansion quotas
Benefits
- Competitive compensation package including stock options
- Flexible work schedule
- Comprehensive benefits including retirement plan match
- Opportunity to make a real impact every day
- Work with a dynamic and growing team
- Unlimited PTO
