Customer Success Manager
August HealthUnited States
Posted January 30, 2026
Full Time
About the Company
August Health empowers the essential work of caring for our elders by providing a modern operating platform and electronic health record (EHR).
Job Description
August Health is seeking a Customer Success Manager to help senior living operators achieve measurable outcomes through their platform. The ideal candidate will have 3+ years of experience in a customer-facing role and a customer-obsessed mindset.
Requirements
- 3+ years of experience in a customer-facing role
- Experience in healthcare or senior living operations is a plus
- Customer-obsessed mindset
- Proactive, curious, and continuously looking for ways to improve the customer experience
Benefits
- Market-competitive compensation
- Significant equity option grants
- 100% company-paid premiums for health, dental, and vision coverage
- Company contributions to HSA
- 2% 401(k) match
- Flexible time off policy
- 100% paid family leave
- All-expenses-paid, in-person company offsites twice a year
