Customer Success Manager
H1New York, New York, United States
Posted December 10, 2025
88000 - 110000 USD
Full Time
About the Company
H1 is a healthcare information platform that aims to provide a platform that can optimally inform every doctor interaction globally, promoting health equity and building trust in healthcare systems.
Job Description
H1 is a healthcare information platform that aims to provide a platform that can optimally inform every doctor interaction globally, promoting health equity and building trust in healthcare systems. The Customer Success Manager will be responsible for building deep relationships with existing customers, helping them implement the H1 platform, drive engagement, and realize value from the data within our solutions.
Requirements
- 3+ years experience working in Customer Success, Account Management, or Client Services for an Enterprise SaaS company
- Experience working in or with Life Sciences, a plus for Medical Affairs or Clinical experience
- Experience with project management of high priority and complex accounts
Benefits
- Full suite of health insurance options
- Generous paid time off
- Pre-planned company-wide wellness holidays
- Retirement options
- Health & charitable donation stipends
- Flexible work hours & the opportunity to work from anywhere
