Billing & Collection Analyst

Join us for an exciting career with the leading provider of supplemental benefits! The Billing & Collections Analyst will play a critical role in managing the accounts receivable in the organization, analyzing financial data, and communicating with internal and external stakeholders.

Requirements

• Generate accurate and timely invoices for clients
• Create collection KPI metrics and produce a weekly accounts receivable dashboard
• Act as a subject matter expert for the billing and collection team
• Manage multiple billing tasks and deadlines
• Investigate and resolve disputes related to invoicing or payment discrepancies
• Collaborate with clients to address billing inquires and provide exceptional customer service
• Implement and maintain efficient billing and collection procedures
• Manage team mailbox: file, organize and ensure requests are addressed timely
• Support audit requests as needed
• Possess understanding of billing and collection process cycle
• Ability to work with billing and collection systems and correct for billing errors
• Provide excellent customer service to external and internal customers

Benefits

• Competitive compensation package
• Excellent medical, dental, supplemental health, life and vision coverage
• Life and disability insurance
• 401(k) with company match
• Tuition assistance
• Paid parental leave
• Backup family care
• Flexible time off, dress code, and work location policies
• Employee Resource Groups
• Social responsibility