Customer Success Manager
AwardSpringUnited States
Posted November 5, 2025
60000 - 90000 USD year
Full Time
About the Company
AwardSpring is committed to creating an inclusive and diverse workplace. All employment decisions are based on qualifications, merit, and business needs.
Job Description
AwardSpring is transforming the way scholarships are managed, making it easier for organizations to administer scholarships and for students to access funding. As a Customer Success Manager, you'll own the relationship with a portfolio of AwardSpring customers and help them achieve their goals through exceptional onboarding, engagement, and long-term partnership.
Requirements
- 2–4 years of professional experience in a customer-facing role.
- 0-2 years of experience in Customer Success, Account Management, or a related SaaS role (a plus, but not required).
- Strong communication, relationship management, and problem-solving skills.
- Experience managing customer renewals and influencing retention outcomes.
- Comfortable interpreting and acting on data to drive customer decisions.
Benefits
- Base Salary: $60,000-65,000
- Variable Compensation Target: $25,000
- On Target Earnings: $85,000-$90,000
