We're seeking a Lead Business Analyst, Customer Impact & Analytics, to elevate our data analytics and business intelligence capabilities. You'll serve as a strategic partner to our leadership and cross-functional teams, acting as a technical leader and a mentor for the entire GTM function. Your work will directly shape our GTM and Analytical strategy, driving informed decision-making across the company.
Requirements
- Define the data analytics strategy for BenchSci, overseeing the development and execution of core projects, and establishing governance for documentation and code changes.
- Lead the implementation and optimization of all analytical tools, ensuring our data stack is robust, scalable, and aligned with business goals.
- Propose and lead strategic analytical initiatives, defining key results that directly address core business challenges and contribute to company objectives.
- Establish and evangelize analysis methodologies, reporting standards, and data visualization best practices across the organization.
- Partner with stakeholders to translate high-level business questions into detailed measurement plans, KPIs, and actionable outputs.
- Oversee complex analytical tasks, including data modeling in dbt, event creation in Heap, code reviews in GitHub, data source management, and quality assurance.
- Lead the hiring and professional development of the data analyst team, providing mentorship, performance feedback, and guidance on project execution and skill development.
- Present and articulate complex insights and recommendations to executive leadership and diverse audiences with clarity and conviction.
- Strategically manage project timelines and resource allocation, balancing proactive initiatives with ad-hoc requests to meet business needs.
- Collaborate with senior leaders across marketing, sales, customer success, and operations to understand their strategic needs and identify opportunities to enhance our data offerings.
Benefits
- A great compensation package that includes BenchSci equity options
- A robust vacation policy plus an additional vacation day every year
- Company closures for 14 more days throughout the year
- Flex time for sick days, personal days, and religious holidays
- Comprehensive health and dental benefits
- Annual learning & development budget
- A one-time home office set-up budget to use upon joining BenchSci
- An annual lifestyle spending account allowance
- Generous parental leave benefits with a top-up plan or paid time off options
- The ability to save for your retirement coupled with a company match!