Crypto PayOps Manager

Bitso is seeking a Crypto PayOps Manager to build, lead, and scale Bitso's global crypto payment operations. This leadership role involves responsible custody, payment processing, and ensuring a smooth execution of transactions across wallets, ramps, and products. The role requires a strong understanding of cryptocurrency security and a commitment to operational resilience.

Requirements

• 8+ years in financial services, fintech, or crypto, with 5+ years in crypto operations (custody, wallets, liquidity, settlements, reconciliations).
• Experienced leader: track record of building strong teams and being a hands-on, present leader for your team.
• Custody expert: deep knowledge of custody models, approval policies, wallet management, and operational risk frameworks.
• Builder of scale: experience designing processes, controls, and automations that sustain rapid product and volume growth.
• Project driver: skilled in leading strategic, cross-functional projects that strengthen custody, liquidity, and operational resilience.
• Risk fluent: proven ability to implement controls, audits, and policies that meet evolving compliance and security standards.
• Data-driven: confident in using KPIs, dashboards, and analytics to drive efficiency, reliability, and decision-making.
• Cross-functional connector: adept at aligning with engineering, product, security, legal, and compliance.
• Resilient under pressure: calm, precise, and accountable in high-stakes situations.
• Fluent in English (other languages a plus).

Benefits

• Me Time program, including unlimited paid time off.
• Remote-first work environment.
• Employee Stock Option program.
• Zero trading fees through our Bitso Alpha app.
• Extended Family Leave Policy.
• Premium health, dental and life insurances.
• Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.