Director of Growth Strategy & Operations – Global Account Management
BlockSan Francisco, California, United States
Posted November 3, 2025
239600 - 359400 USD year
Full Time
About the Company
Block, Inc. builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people.
Job Description
We're looking for a Director of Growth Strategy & Operations to lead our Global Account Management business. The role requires a strong combination of strategic thinking, operational excellence, and executive influence. The ideal candidate will have 12+ years of experience in GTM Strategy, Sales Strategy, Account Management Strategy, or Management Consulting, ideally within SaaS, FinTech, or high-growth technology environments.
Requirements
- 12+ years of experience in GTM Strategy, Sales Strategy, Account Management Strategy, or Management Consulting
- Proven track record of leading global, cross-functional strategic initiatives that drive revenue growth, retention, and expansion
- Strong understanding of Account Management models, customer segmentation, lifecycle analytics, and commercial planning
- Demonstrated ability to partner with and influence senior executives and align diverse stakeholders around strategic priorities
- Exceptional problem-solving and analytical skills; able to translate complex data into actionable insights and executive recommendations
- Expertise in CRM systems (e.g., Salesforce), GTM analytics tools, and familiarity with emerging AI and automation technologies
- Comfortable navigating ambiguity, driving clarity, and executing in a fast-paced, dynamic environment
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning