Support Specialist
Board InternationalBoston, Massachusetts, United States
Posted October 27, 2025
Full Time
About the Company
Board International is a leading enterprise planning platform provider, offering comprehensive solutions for budgeting, forecasting, financial consolidation, and performance management. Serving over 2,000 organizations globally, Board unifies strategy, finance, and operations through intelligent planning, enabling actionable insights and better outcomes. With a global presence in 25 offices and a network of distributors worldwide, Board has been recognized by industry analysts such as Gartner and Nucleus for its innovative approach to enterprise planning.
Job Description
Board is seeking a Support Specialist to provide industry-leading post-implementation support to customers, maintaining a strong grasp of their requirements while helping them utilize the Board Platform to achieve their goals. The role involves technical assistance, application support, knowledge transfer, and reactive support. The company values collaboration, growth, and shared success.
Requirements
- Provide qualified functional and technical assistance for existing customer Board planning and reporting solutions.
- Participate in extensive knowledge transfer processes between delivery and maintenance teams.
- Identify areas for improvement in existing applications.
- Assist Senior Specialists in meetings to provide insights to new features and functionality.
