Customer Success Associate
BottomlinePortsmouth, New Hampshire, United States
Posted December 2, 2025
Full Time
About the Company
Bottomline is a global leader in business payments and cash management.
Job Description
Join Bottomline as a Customer Success Associate and help drive impactful results for our customers. As a CSA, you will optimize and enrich the customer experience through proactive engagement strategies and serve as the main point of contact for customers.
Requirements
- 3-5+ years of SaaS Customer Success or Account Management experience
- Demonstrated commercial mindset with an understanding of 'selling moments'
- Process orientation with a keen focus on Customer goal achievement KPI's
- Experience of using data to drive growth and retention campaigns
Benefits
- Flexible work environment
- Opportunities for growth and professional development
- Diverse and inclusive work culture