Customer Success Manager

We're looking for a Customer Success Manager to optimize and enrich the customer experience through proactive engagement strategies for assigned customers. The role is responsible for developing long-term relationships, protecting revenue, and driving growth through upselling and cross-selling opportunities.

Requirements

• 3-5+ years of SaaS Customer Success or Account Management experience
• Demonstrated commercial mindset with an understanding of 'selling moments'
• Process orientation with a keen focus on customer goal achievement KPIs

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan