At Braze, we're seeking a Senior Business Systems Analyst to join our Business Systems team, with a focus on owning, managing and enhancing our Sales and Marketing technology stack. The ideal candidate will be a strategic partner for the business and operations stakeholders, bridging the gap between business needs and technical solutions to drive efficiency and effectiveness across our Sales and Marketing business functions and operations.
Requirements
- 5+ years of experience as a Business Systems Analyst, with at least 2 years in a senior capacity, specifically supporting Sales and Marketing teams.
- Proven expertise in administering and optimizing enterprise business applications such as Salesforce Sales Cloud, Gong, Outreach, etc.
- Deep understanding of end to end Sales and Marketing business processes, including: inquiry-to-lead, lead-to-opportunity, quote-to-cash.
- Experience with owning, managing, maintaining, enhancing and integrating key Sales and Marketing technologies, e.g. Gong, Outreach, ZoomInfo, Marketo, Clari, People.ai, Fullcast, etc.
- Proven experience in delivering business value via AI-driven automation initiatives.
- Excellent communication (verbal and written), interpersonal, and presentation skills, with the ability to effectively communicate complex technical concepts to a non-technical business audience, and business concepts to a technical audience.
- A proactive, data-driven and results-oriented mindset, with a demonstrated ability to independently manage multiple projects and deliver on deadlines.
- Strong analytical and problem-solving skills, with an unwavering attention to detail.
- Experience with project management methodologies (e.g. Agile, Scrum).
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
