Guest Service Supervisor - Miami

As a Guest Service Supervisor, you will assist the Station Manager's direct daily operations and all aspects of the business within the station, ensuring a smooth and efficient, hospitable and comfortable travel experience for all guests. You will rotate as a Duty Manager and monitor schedules and communication activities in all areas.

Requirements

• Create a culture of engagement, learning, and team development
• Motivate Teammates and maintain a positive work environment
• Interact with Guests on a regular basis to obtain feedback and respond to complaints
• Ensure deliveries received while on duty are stored and recorded appropriately
• Stay on top of inventory levels for office supplies, cleaning supplies, and F&B products
• Be the Subject Matter Expert trained on all mobility tools and processes
• Engage with mobility partner leaders to promote an efficient, high quality Guest experience
• Ensure all Mobility drivers are adhering to uniform and grooming policies and following SOPs
• Stay up to date on company policies and terms of service

Benefits

• Competitive compensation
• Benefits package