Supervisor, Guest Services - Miami Station

Supervisor, Guest Services position at Brightline Station Operations team in Miami, Florida. Responsibilities include creating a culture of engagement, learning, and team development, interacting with guests, and ensuring smooth and efficient travel experience.

Requirements

• Two or more years of experience in high-traffic environments such as hospitality, guest services, or transportation
• Ability to work under pressure, adapt communication style to connect with diverse individuals, and provide excellent guest service
• Knowledge of F&B operations/standards, inventory management/logistics, and prevention of foodborne illnesses and health regulations (optional)
• Ability to speak multiple languages (optional)
• Minimum 18 years old, safety-focused, and ability to work shifts, including early mornings, nights, weekends, holidays, and long hours

Benefits

• Competitive compensation and benefits package
• Opportunity to make a difference while making history as the only privately funded rapid rail service in the country