Manager, Product Consulting

Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. The Manager of Product Consulting leads a global team responsible for helping new customers successfully adopt our platform.

Requirements

• 5+ years of experience in customer onboarding, support services, or customer success at a SaaS company
• 2+ years of experience managing a distributed or global team
• Strong operational mindset with experience managing SLA-based or ticket-driven service delivery
• Demonstrated success improving process efficiency and introducing automation or tooling enhancements
• Data oriented, with a track record of KPI management and attainment
• Ability to balance strategic thinking with hands-on process operations in a fast-paced, customer-centric environment

Benefits

• Medical, Dental, Vision
• 401(k)
• 401(k) Match
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program