Customer Experience Manager (CXM)
BusRightNew York, New York, United States • United States
Posted March 3, 2026
Full Time
About the Company
BusRight is revolutionizing school bus transportation with its modern, technology-driven approach to mass transit.
Job Description
We're hiring a Customer Experience Manager (CXM) to join BusRight, a fast-growing transportation tech company, to help scale magical customer experiences.
Requirements
- At least 2–5+ years in Customer Experience, Customer Success, or Support
- Willing and able to travel to the broader continental United States for Customer On-Site visits.
- High school degree, Bachelor's degree or equivalent experience
Benefits
- Competitive salary
- Equity at a high-growth, mission-driven startup
- A scrappy, compassionate, customer-first team that believes doing things "so kind it feels like magic"