Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. Our culture and our products reflect that.
Requirements
- 1-3+ years of related client service experience
- Strong communication skills, both written and verbal
- Team-player, with a passion for delivering exceptional customer service
- Strong attention to detail
- Strong change agility and ability to shift quickly as needed
- A driven nature and willingness to tackle complex projects and goals
- Comfortable in a fast-paced environment
- Comfortable meeting and exceeding daily and weekly critical metric benchmarks
- Open to feedback, ongoing learning, and comfortable asking questions
- Reliable and consistently punctual
- Bachelor’s Degree preferred (Business/Economics/Government preferred)
Benefits
- Annual bonuses
- Short- and long-term incentives
- Health insurance coverage
- Life and disability insurance
- 401K employer matching program
- Paid holidays
- Paid time off (PTO)