Product Support Technician (Tactics & Coaching)

Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We are looking for a talented and proactive Product Support Technician to support the rapidly growing customer base of our ambitious, fast-growing and transforming company.

Requirements

• 1-2 years of technical support experience
• Associate degree in Computer Science, IT, sports science or equivalent experience in a related field
• Experience using Coaching Video solutions such as Thunder, Focus, Vision, and/or MatchTracker
• Written and verbal communication skills
• Prior troubleshooting experience with PC or Mac based systems
• Experience with support ticketing platforms; Salesforce and Zendesk

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Matching
• Flexible Paid Time Off
• Retirement Plan