Retention Specialist

Retention Specialist to keep program participants engaged in the labor force for at least twelve months after securing full-time employment. Strong customer relationship management and time management skills required.

Requirements

• Bachelor's degree
• 1-2+ years of related experience
• Computer savvy (demonstrated word processing skills, ability to use the Internet to research job opportunities, familiarity with Salesforce preferred)
• Strong customer service skills and human-centered approach
• Strong time management and prioritization skills
• Ability to anticipate problems, evaluate them, and determine and implement solutions

Benefits

• Paid parental leave
• Participation in a retirement plan
• Sick and vacation leave
• Paid holidays
• Medical and dental coverage
• Professional development opportunities and training