Inside Sales Product Support

This role combines technical expertise with sales support and customer service to help drive growth within the Sales Organization. You will provide engineered solutions using both standard and custom Chemelex products, support customers through timely and accurate order and inquiry management, and collaborate closely with internal teams to ensure seamless delivery of products and services.

Requirements

• 2+ years' experience in sales and customer service, preferably within an industrial or technical sales setting.
• Experience with SAP or similar ERP/ERM systems preferred.
• Knowledge of Salesforce preferred.
• Excellent knowledge of Microsoft Office: Excel, Word and Outlook.
• Exceptional verbal and written communication skills.
• Ability to multi-task and balance shifting priorities to satisfy customer requests.
• Technical aptitude with the ability to understand and apply product knowledge a plus
• Working knowledge of mechanical/electrical concepts and the ability to articulate how components fit and function.