Accurately perform branch functions while providing exceptional member experience. Identify member financial needs and provide recommendations utilizing our products and services to serve those needs.
Requirements
- Deliver a consistent and exceptional member experience with every member interaction.
- Build relationships with members through needs assessment and recommending products and services that serve their financial needs.
- Advise members on improving financial health with savings, managing debt, building credit, lending options, digital banking, and marketing campaigns and promotions.
- Participate and may lead business development events to identify sales prospects and follow up on leads to achieve both individual and branch sales targets as assigned.
- Assist members with financial transactions including working with cash and checks while adhering to policies and procedures to accurately process transactions, identify and prevent fraud, and balance cash negotiables daily.
- Perform daily branch duties and responsibilities as assigned by Manager including servicing ATMs and other branch operations tasks.
- Be a resource to train new and existing branch employees as needed.
- May support Branch Manager in branch activities including Monthly Audits, branch reports, and other branch tasks as assigned.
Benefits
- Bonus/incentives for all regular employees
- 401(k) with 8% company contribution
- Medical, dental, and vision insurance for employees and dependents paid at 80%
- PTO and paid sabbaticals
- Tuition reimbursement
