Enterprise Customer Success Manager (DACH)
ChurchDeskBerlin, Germany
Posted June 21, 2025
Full Time
About the Company
ChurchDesk is a value-oriented company with a genuine social impact, using a platform to support church communities in organizing their work and improving communication with members.
Job Description
As an Enterprise Customer Success Manager, you will be responsible for managing our largest customers, ensuring long-term success and growth, and identifying new growth opportunities.
Requirements
- At least 3 years of experience in a CSM or Account Management role with Enterprise customers in the B2B SaaS field
- Experience in managing complex organizations
- Demonstrable success in strategic customer development and expansion
- Verifiable German skills (C2) and very good English
- Excellent communication and consulting skills on the C-Level/decision-maker level
- Structured, proactive, and self-responsible working style
- Identification with the mission of ChurchDesk and interest in the role of the church in society
Benefits
- Competitive salary
- Attractive, uncovered provision model
- Regular team events
- Active influence on the strategy in the Enterprise area