Police Dispatcher - Denver 9-1-1

The City and County of Denver’s 9-1-1 Communications Center is seeking highly motivated and detail-oriented individuals to serve as 9-1-1 Police Dispatchers. Police Dispatchers manage high-stress situations to support Denver Police Officers by entering information into the Computer-Aided Dispatch (CAD) system and relaying it to first responders, which will be primarily through direct radio communication.

Requirements

• Receiving and processing emergency and non-emergency calls via phone and radio for police services.
• Dispatching police units to incidents while prioritizing officer and public safety.
• Monitoring and tracking field unit activity, responding to requests and providing critical information.
• Use computer-aided dispatch (CAD) systems to log and relay real-time information accurately.
• Maintaining constant communication with officers, providing updates and support as needed.
• Assess emergency situations quickly to determine appropriate response levels.
• Follow department protocols and procedures while maintaining confidentiality.
• Work closely with fire, EMS, and other emergency services when coordination is required.

Benefits

• Shift Differential Incentives (Swing shift: 7% above hourly rate, Graveyard shift: 12% above hourly rate)
• CPR Certification
• EMD Certification
• CBI (Colorado Bureau of Investigation) certification
• Job Security
• Opportunities for professional development