Cloudflare is seeking an experienced Network Security Engineer to join our team and support our largest and most technically sophisticated customers in resolving technical problems, threats or attacks on their infrastructure at OSI Layers 3, 4, and 7.
Requirements
- Minimum 4 years experience working as a Network Security Engineer / Technical Support Engineer / Sr. Support Engineer supporting networking or web security products
- Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers
- Strong customer service orientation and communication skills, both written and verbal, fluent in English and preferably a second language like Mandarin, Hindi, Tamil, Korean or Japanese
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- Strong understanding of network protocols, including TCP/IP, DNS, HTTP/S, and BGP, with a particular focus on anycast routing concepts and implementation, as well as tools such as iptables and looking glass
- Proven experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels, and performing packet capture analysis
- Confident with command line and tools, including curl, dig, traceroute, openssl, git
- Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS
- Competent writing scripts in Bash, Python, JavaScript or other scripting language
- Experience with PostgreSQL, MySQL, MS SQL, and other database servers
- Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience)
- Relevant certifications such as CISSP, GCIA GCIH, GCFA, GCFE or equivalent
Benefits
- Competitive salary
- Stock options
- Flexible work arrangements
- Opportunities for growth and development
- Collaborative and dynamic work environment