Coherent Corp. is seeking a Functional and Technical Subject Matter Expert (SME) to support Business Application Solutions. This role involves maintaining and optimizing IFS ERP, Salesforce, Agile PLM, and reporting/analytics tools. The SME will contribute to operational excellence and enhance business systems, communicating with vendors and ensuring adherence to department standards. The position requires strong communication and problem-solving skills.
Requirements
- B.S. Information Science or related field
- Minimum of 2 years of experience supporting ERP, CRM, or business analytics tools
- Experience implementing or supporting Data warehousing and Business Intelligence/Analytics solutions preferred
- Knowledge of manufacturing processes and financial reporting especially in an Aerospace and project environment preferred
- Knowledge of key BI and analytics concepts and technologies
- Knowledgeable in relational database technology, application programming, including the ability to write and analyze programs using SQL, scripting languages, and Power Queries
- Demonstrated experience in the support and/or implementation of business application software packages
- Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.
- Excellent verbal and written communication skills.
- Demonstrated problem-solving and work prioritization skills.
- Experience with operating systems, relational databases, reporting tools including MS Windows, Oracle, Crystal or other reporting/Business Analytics tools is essential
- Working in a professional office environment.
Benefits
- Competitive compensation program
- Career development platform
- Challenge and opportunity