Customer Support Specialist

Colibrix One is seeking a Customer Support Specialist to assist clients with a range of issues related to acquiring and payment systems. The role involves resolving technical inquiries, performing diagnostics, and collaborating with internal teams. It's a fast-growing fintech company specializing in AI-powered payment technologies.

Requirements

• Provide timely technical support to clients and partners regarding acquiring operations and payment systems
• Register and categorize incoming inquiries
• Perform initial analysis and diagnosis of issues
• Collaborate with other company departments to address clients' technical issues
• Work in shifts, including both day and night

Benefits

• Opportunity to shape the future of fintech solutions
• Collaborative and supportive team environment
• Continuous learning and development opportunities
• Competitive salary
• Fully remote work
• Paid vacation