Head of Services
Common RoomUnited States
Posted October 28, 2025
Full Time
About the Company
Common Room is a platform designed to assist GTM teams by identifying and enriching target audiences through advanced signal capture and AI-powered activation agents. The company's core services include sophisticated person and account identification, enabling teams to determine the optimal timing and methods for engagement and conversion. What sets Common Room apart is its comprehensive approach to data-driven marketing strategies, providing valuable insights that enhance targeting precision and effectiveness.
Job Description
Common Room is seeking a Head of Services to lead their Services organization in a growth phase. This role involves building and scaling a world-class services function, managing teams, leading strategy, and ensuring financial performance. The ideal candidate is a strategic and operational leader with a passion for customer success.
Requirements
- 10+ years of experience in Client Implementation/Onboarding, Professional Services, Customer Success, or Consulting
- Track record of managing P&L, pricing/packaging, and scaling services teams in a SaaS or high-growth environment
- Demonstrated success hiring, developing, and retaining top talent
- Expertise in capacity planning, utilization models, and process optimization
- Strong communication and collaboration skills
Benefits
- Competitive base compensation with meaningful equity ownership
- Health insurance including medical, dental, and vision
- Paid Time Off
- Remote Stipend
- 401(k) self contribution
- Paid Family Leave
- Remote work policy
