Agent Experience Manager
CompassCalabasas, California, United States
Posted October 1, 2025
53080 - 58960 USD year
Full Time
About the Company
Compass is a real estate technology company founded in 2012 by Ori Allon and Robert Reffkin. With a powerful end-to-end platform, Compass supports the entire buying and selling workflow, offering an unparalleled experience to both agents and clients. Operating in over 22 regions across the United States, Compass's mission is to help everyone find their place in the world.
Job Description
Compass is revolutionizing the real estate industry with an end-to-end platform for agents. This Agent Experience Manager role is a customer-facing position focused on providing support to agents, from training to marketing, and acting as their primary contact. The role emphasizes customer success and building a world-class experience.
Requirements
- 2-3 years of experience in customer service, training, office management, hospitality, or operations
- Previous experience in real estate a plus
- Passion for supporting and serving agents trying to grow their businesses
- Strong communication and interpersonal skills
- Organizational and problem-solving skills
- Meticulous attention to detail
- Ability to lift up to 25 lbs
Benefits
- Participation in our incentive programs
- Paid vacation, holidays, sick time, parental leave, and recharge leave
- Medical, tele-health, dental and vision benefits
- Flexible spending accounts (FSAs)
- Commuter program
- Life and disability insurance
- Maven (a support system for new parents)
- Carrot (fertility benefits)
- UrbanSitter (caregiver referral network)
- Employee Assistance Program
- Pet insurance