Agent Experience Manager
CompassPasadena, California, United States
Posted November 4, 2025
52000 - 62000 USD year
Full Time
About the Company
Compass is a real estate company that helps everyone find their place in the world.
Job Description
As an Agent Experience Manager, you will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. This role is 100% in-office in our Pasadena Office.
Requirements
- 2-3 years of experience in customer service, training, office management, hospitality, or operations
- Previous experience in real estate a plus
- Previous experience with live or virtual training a plus
- Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Benefits
- Paid vacation
- Holidays
- Sick time
- Parental leave
- Recharge leave
- Medical, tele-health, dental and vision benefits
- 401(k) plan
- Flexible spending accounts (FSAs)
- Commuter program
- Life and disability insurance
- Maven (a support system for new parents)
- Carrot (fertility benefits)
- UrbanSitter (caregiver referral network)
- Employee Assistance Program
- Pet insurance