Seller Support Specialist (German-speaking) - Global e-Commerce
ConcentrixLisbon, Portugal
Posted October 16, 2025
Full Time
About the Company
Concentrix is a global technology and services leader that powers the brands of the future.
Job Description
We are looking for a Seller Support Specialist (German-speaking) to support our client's different areas of social media. As a Seller Support Specialist, you will investigate and resolve issues reported by buyers/sellers/customers/creators, drive overall Customer Satisfaction metrics, and adhere to service levels across channels.
Requirements
- Fluency in German (C1) and English (B2)
- College degree or equivalent diploma
- At least 1 year of experience in customer service or support with experience in telesales, account management or customer success roles
- Strong understanding of e-commerce
- Experience working with call center (voice and non-voice) and service industry
- Ability to work as a team member and independently
- Fluency with social media products usage and basic understanding of digital advertising
Benefits
- Competitive salary
- Central location in Lisbon, Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training
- Career development programs