Connection is seeking a Services Solution Specialist - Apple to provide pre-sale technical consulting and advise on Lenovo data center solutions to clients. The ideal candidate will have experience managing projects, delivering expectations, and working collaboratively with sales and internal colleagues to solve technical problems.
Requirements
- Proficient use of Microsoft Excel, Microsoft Teams, Cisco Teams and relevant internal business systems
- IT aptitude with strong desire to continually learn and apply latest technologies
- Working knowledge of advanced technologies such as server, storage, networking, cloud and security
- Proven knowledge of Lenovo data center solutions with ability to consult on various levels of complexity to clients
- Proven experience managing projects and delivering expectations, both internally and with clients
- Proven experience in technology/software partner and channel management
- Proven success at working collaboratively with sales and internal colleagues to solve technical problems
- Customer oriented with ability to listen to and anticipate needs of the customer
- Solves a variety of problems in situations where only limited standardization exists
- Account planning skills with experience in up-sell and cross-sell strategies selling monthly based services and solutions
- Articulate with ability to clearly communicate and demonstrate the value proposition to the customer
- Adept at providing technical solutions based on customer needs per the practice area
- Analytical with ability to assess the customer’s business systems requirements
- Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
- Reasoning ability to define problems, collect data, establish facts, and draw valid conclusions
- Action oriented with strong executional skills
- Strong interpersonal and proactive communication skills with ability to collaborate with Account Managers and to engage customers
- Excellent time management skills
- Self-motivated and results-driven
- Strong negotiation skills
Benefits
- 401k plans
- Medical insurance
- Generous paid time off package
- Wellness and Volunteer Time Off days
- Free therapy visits
- Mental health coaching and tools
- Meditation resources