Senior Partner Success Specialist

The Senior Partner Success Manager is responsible for leveraging deep business and industry knowledge to help partners accelerate their business value and ROI with ConnectWise. This role works in partnership with cross-functional teams to increase value, retention, partner satisfaction and ultimately, the expansion of the ConnectWise footprint by maintaining strong relationships with partners.

Requirements

• Bachelor's degree in related field or equivalent business experience
• 8+ years of relevant experience
• Ability to manage large projects and processes independently with limited supervision
• Recognized expert in applicable work area
• Strong knowledge of business processes cross-functionally
• Strong ability to quickly grasp and distinctly explain technological and business concepts
• Strong knowledge of the IT Service Provider market and business
• Strong technical acumen and business management skills
• Ability to resolve escalated scenarios while maintaining a positive relationship with part

Benefits

• Onsite/Hybrid/Remote depending on location
• 25-35% travel may be required