Customer Success Manager
CosunoBerlin, Germany
Posted March 1, 2026
Full Time
About the Company
Cosuno is a fast-growing tech startup that is making the construction industry more efficient and transparent with our digital platform for tenders and procurement processes.
Job Description
As a customer success manager, you will shape and long-term influence the customer success area for the subcontractor segment. You will accompany subcontractors through onboarding, support and analyze usage, recognize risks early on, and develop accounts actively. You will also build processes and structures actively, test new approaches, evaluate their success, and shape the foundation for sustainable customer success in the subcontractor segment.
Requirements
- At least 2 years of experience in customer success, account management, or a comparable role
- Experience in B2B SaaS and sales environments
- Data-savvy, working skillfully with KPIs
Benefits
- Flexible working models
- Modern equipment
- Open, transparent culture
