Team Lead - Product Support

Coverflex is looking for a Team Lead - Product Support to lead the Customer Support team for Italy. The role requires strong process orientation, data-driven decision-making, and continuous optimisation. The ideal candidate will have experience in managing people, a strong process mindset, and fluency in Italian and English.

Requirements

• Experienced in managing people
• Strong process mindset and ability to share best practices
• Adaptability in a fast-changing environment
• Data-driven decision-making
• Fluency in Italian and English

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance