Culinary Lead (Sur La Table)

The Culinary Lead contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey, blending culinary talent, business acumen, and teaching skills to support the Resident Chef in driving business results and staffing and performance management of all culinary employees.

Requirements

• Models and directs employees to ensure customer service standards are met.
• Delivers and holds employees accountable for an exceptional cooking class experience at every class using recipes and game plans provided.
• Maintains proper storage, prep, and service procedures and maintains all equipment and workspaces to ensure sanitary conditions.
• Provides coaching in the moment and performance feedback to culinary employees.
• Ensures all food items are cooked and served at the correct temperature.
• Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained, and consistently followed.
• Seeks opportunities to increase cooking class and retail sales and directs culinary employees to execute sales plans.
• Stays informed by maintaining product knowledge, accesses available training, and seeks out additional resources when necessary.
• Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.
• May handle, serve, and pour liquor, wine, and beer and/or mix ingredients, such as liquor, soda, water, and etc. in order to prepare cocktails and other drinks.
• Additional responsibilities as assigned by Resident Chef.