Customer Success Executive

We are looking for exceptional and talented people to help us realise our vision in both UK and overseas markets. We value our employees and are committed to offering the best benefits and opportunities for growth and development.

Requirements

• Manage a portfolio of customer accounts
• Deliver excellent customer service
• Identify opportunities to upsell our products and services
• Support customers through onboarding
• Stay aware of market trends
• Handle customer queries promptly and professionally
• Manage multiple tasks effectively
• Work closely with internal teams

Benefits

• 23 days holiday, plus bank holidays
• Additional day off for your birthday
• Holiday buy/sell scheme
• Life Assurance
• Medicash healthcare cashback plan
• Discounts as part of Medicash
• Eyecare and flu vouchers
• Employee Assistance Program and Mental Health First Aiders
• Pension contribution up to 7%
• Ongoing training and development
• Long Service Awards