Value Consultant

Cyara is a leading provider of Automated CX Assurance Platforms, helping brands deliver better customer experiences with less effort and risk. As a Value Consultant, you will analyze customer data, create business cases, and partner with Sales, Customer Success, and Product teams to showcase the measurable benefits of the platform, driving adoption, renewals, and revenue growth. The role involves leading value discovery workshops, presenting business cases to C-level stakeholders, and developing tools to streamline value engineering efforts.

Requirements

• 4+ years of experience in Value Engineering, Sales Consulting, Customer Success, Business Consulting, or Financial Analysis in a SaaS environment.
• Strong preference for candidates with experience in UCaaS, CCaaS, Telecom, CX or related industries.
• Strong financial modeling and data analysis skills (ROI, TCO, cost-benefit analysis).
• Ability to extract and interpret customer data to create compelling business cases.
• A background in crafting and delivering compelling presentations and business case artifacts (internally or externally facing).
• Strong Executive presence
• Experience collaborating with Sales, Customer Success, and Finance teams in a SaaS company.
• Familiarity with CRM and analytics tools (Salesforce, Tableau, Excel, Looker, or similar).
• Strong problem-solving skills with a customer-first mindset.
• Proven ability to develop scalable tools, dashboards, and frameworks that drive value engineering initiatives.
• A self-starter who takes initiative, wants to help build out the Value Engineer function, is creative, collaborative, and thrives in a fast-paced work environment

Benefits

• Flexible work environment
• Competitive compensation
• Results-oriented work culture
• Family first, team oriented atmosphere