VP, Client Success and Support
d1g1tToronto, Ontario, Canada
Posted February 9, 2026
165000 - 185000 USD
Full Time
About the Company
d1g1t is the industry’s first enterprise wealth management platform powered by institutional-grade analytics and risk management tools that allows firms to elevate the quality of their advice and demonstrate its value to clients.
Job Description
We are seeking an experienced VP Client Success and Support to lead d1g1t’s post-implementation client experience, support client retention and foster strong customer partnerships that support long term growth.
Requirements
- Develop and execute the strategy and roadmap for Customer Success and Client Support aligned with company growth objectives.
- Define and measure success metrics including retention, expansion, and client satisfaction.
- Oversee d1g1t’s client support operations, including 24/7 availability, responsiveness, and service excellence.
Benefits
- Competitive compensation package
- Comprehensive healthcare benefits
- Employee and Family Assistance Program
- Fitness and Wellness Credit
- Continuing Education Allowance
