Account Manager (Customer Team)

DataGalaxy is seeking a results-driven Account Manager to build and maintain strong relationships with C-Level, Executive Management, and various stakeholders within each account, and to increase revenue within a dedicated accounts portfolio.

Requirements

• Significant experience in an Account Management role selling SaaS solution with a customer-oriented approach
• Being customer obsessed: ensuring, in collaboration with the CSM team, the customer satisfaction
• Fluent in English and French
• A proven history of closing deals and growing accounts
• Identify, develop and close opportunities across your portfolio of accounts to meet your upsell target
• Strong problem-solving and negotiation skills
• Dynamic, curious, creative and self-driven
• Strong communication and interpersonal skills: ability to build relationships with clients and collaborate with Business Development, Marketing, Pre-Sales, CSM, Support and Product to ensure clients renew and grow
• Excellent organizational skills
• Proficiency in CRM software (Salesforce or HubSpot)

Benefits

• Flexible working hours (forfait jour)
• Remote work at will & 2.70€ net per day worked from home
• 2 weeks of working from anywhere
• Health insurance Apicil covering you and your family
• Meal vouchers (Swile card of 9€/day)
• Public transport 50% reimbursement, 100% reimbursement for your bike subscription
• Holiday Bonus
• Quarterly team events and seminars
• Attractive remuneration according to your performance and your potential
• Opportunity to join a French start-up that is a pioneer in its market