Tax Implementation Coordinator I

We are looking for a Tax Implementation Coordinator I to oversee the setup of tax profiles, banking details, and ensure a smooth transition to support for new customers throughout their tax and banking setup. This role is a key first impression in the customer onboarding process, contributing to fulfilling our promise of delivering quantifiable value to our customers while making work life better.

Requirements

• Collaborate with customers and internal Dayforce implementation teams throughout the process — from kickoff to transition — for tax and banking onboarding.
• Execute the setup of each customer’s tax profile within core record-keeping systems, proactively initiating and tracking required tax, banking, and funding forms.
• Maintain accuracy and prompt follow-up on customer information to meet go-live dates and internal timelines.
• Coordinate back-office testing and funding setup between the Dayforce application and internal systems as part of the customer onboarding process.
• Demonstrate an intermediate understanding of Dayforce product functionality and payroll tax principles.
• Manage small to medium-sized projects to address setup or process challenges, maintaining project plans and clear communication throughout.
• Ensure adherence to implementation SLAs, KPIs, and contractual terms.
• Proactively identify and report risks during the setup process to ensure timely triage and resolution.
• Maintain regular communication with internal and external stakeholders regarding tax setup progress.
• Facilitate meetings with key client stakeholders to ensure a smooth handoff from implementation to support.