Customer Success Manager

Descartes is a leading logistics and supply chain technology company that helps customers streamline their business processes. As a Customer Success Manager, you will play a critical role in ensuring customer satisfaction, retention, and growth. The company is growing fast and offers a collaborative and dynamic work environment with opportunities for advancement.

Requirements

• 3-5 years of relevant professional experience in a commercial or customer-facing role
• Basic understanding of EDI and the underlying business processes it supports
• Strong commercial acumen, with the ability to identify, manage, and close business opportunities
• Fluency in Dutch and strong proficiency in English, both spoken and written
• Excellent communication skills and a strong customer-focused mindset

Benefits

• Competitive compensation
• Great benefits
• Remote and flexible work hours
• Opportunity to join a company on an awesome mission with a great existing team and trajectory