Our client is looking for a Desktop Support Technician who delivers strong technical support with a friendly, service-first approach.
Requirements
- Support desktop and laptop hardware, software, and peripherals
- Assist with device deployments, updates, and ongoing maintenance
- Troubleshoot issues, identify root causes, and document solutions
- Work with the IT team to improve support processes and workflows
- Communicate technical solutions clearly to non-technical users
- Maintain technical documentation and follow IT policies and procedures
- Stay current on new tools and technology updates
Benefits
- A+ or Network+ certifications (bonus)