Manager Renewal Operations
Digital RealtyNorth Grenville, Ontario, Canada
Posted October 28, 2025
Full Time
About the Company
Digital Realty is a leading provider of data center, colocation, and interconnection solutions, offering a comprehensive global platform with over 300 facilities across 50 metros in 25 countries. The company's PlatformDIGITAL® enables secure data ecosystems and connected communities, supporting businesses through turn-key flex, powered base buildings, and cloud services.
Job Description
The Manager Renewals Operations role focuses on the entire customer renewal process, encompassing contract negotiation, technical approvals, and communication with internal stakeholders. Responsibilities include managing renewals pipelines, engaging with customers, negotiating terms, and maintaining data within internal systems. This role supports revenue growth by ensuring smooth contract renewals and a seamless renewal experience.
Requirements
- Lead-to-Contract & System Administration
- Customer Engagement & Negotiations
- Internal Coordination
- Account & Contract Analysis
- Reporting & Process Improvement
