Senior Technical Account Manager

DigitalOcean is seeking a Senior Technical Account Manager to partner with critical business customers, ensuring they achieve desired outcomes with the cloud platform. This role combines technical expertise, customer advocacy, and strategic collaboration, requiring a proactive and customer-focused approach. The position is key within DigitalOcean's Technical Success team, focused on long-term relationship building and scaling business in the cloud.

Requirements

• Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
• Programming or development experience with basic skills in at least one mainstream language (e.g., Python, Go).
• Understanding of provisioning and deployment strategies with knowledge of tools like Terraform, Ansible, and Docker.
• Proficiency with a major cloud platform (AWS, Google Cloud Platform, or Azure).
• Strong analytical skills and ability to monitor customer trends.
• Excellent communication skills, both verbal and written.

Benefits

• Competitive salary
• Bonus opportunities
• Equity compensation
• Employee Stock Purchase Program