Customer Advisor
DMV Deutsche Mittelstandsversorgung GmbHBavaria, Germany
Posted October 20, 2024
Full Time
DMV Deutsche Mittelstandsversorgung GmbH is a company that revolutionizes the market for company pensions in Germany.
Regular telephone calls with our customers will be made Answer content questions from customers about the course of cooperation (telephonically and in writing) Provide e-mail support for incoming inquiries from existing customers Ensuring and improving customer satisfaction
Completed commercial training or completed studies in the field of BWL Analytical-methodical and structured thinking, organizational skills, result-oriented and solution-oriented, as well as outstanding team orientation paired with safe appearance, independent working style and high level of communication skills. Previous knowledge in the areas of customer care, customer communication and customer success are advantageous but not required. The ability to follow existing processes. Quick understanding and high discipline. Strong communicative skills and a well-developed sense of precision. Clean and error-free written expression in German. Good handling of performance pressure.
Secure Job: Every person we hire should grow with us in the long term. The goal of each appointment is an unlimited takeover. The takeover rate is currently over 95%. Professional Working Atmosphere: The interaction among each other is very collegiate and familial. We motivate each other to achieve top performances and personally grow. Good Remuneration & Career Opportunities: Our employees receive both holiday and Christmas bonuses as well as capital-forming benefits. Over the next few years, we will continue to grow and expand. Therefore, we need further experts. TOP-Benefits: Each of our employees receives comprehensive private health insurance with fast access to the best treatment as well as an attractive pension plan, with which you can retire up to 5 years earlier.
40 hours per week Permanent, full-time
Wladimir Simonov and Steven Lischka are the two managing directors of DMV Deutsche Mittelstandsversorgung GmbH. Both have together over 25 years of experience in the financial services sector and have set themselves the goal of revolutionizing the market for company pensions. The internal working processes are based on innovative technologies and digital processes to create an optimal atmosphere for both employees and customers. Our mission is to revolutionize the pension provision in Germany. We want to make sure that all employees in Germany have access to a strong company pension that will finally solve their pension problem. At the same time, we solve the personnel problem of medium-sized companies and strengthen our German Mittelstand.