- Regular feedback calls with our customers
- Answer content-related questions from customers about the progress of our collaboration (telephonically and in writing)
- Email support for incoming inquiries from existing customers
- Ensuring and improving customer satisfaction
**Your Profile*** Completed commercial education or completed study in the field of business administration* Analytical-methodical and structured thinking, organizational ability, result- and solution-orientedness as well as pronounced team orientation paired with safe appearance, independent working style and high level of communication skills* Prior knowledge in the areas of customer service, customer communication and customer success are beneficial but not required* The ability to follow existing processes* Fast understanding and high discipline* Strong communication skills and a well-developed sense of precision* Clean and error-free written expression in German* Good handling of pressure to perform**Why Us?**What we offer:*
Secure employment: Every person we hire should grow with us in the long term. The goal of each hiring is an unlimited takeover. The takeover rate is currently over 95%*
Professional work atmosphere: The interaction among us is very collegial and family-like. We motivate each other to achieve best performances and personal growth*
Good remuneration & career opportunities: Our employees receive both holiday and Christmas bonuses as well as performance-related payments. In the next few years, we will continue to grow and expand. Therefore, we need further experts*
TOP-benefits: Each of our employees gets a comprehensive private health insurance coverage with quick access to the best treatment as well as an attractive company pension, which allows you to retire up to 5 years earlier*
Working hours: 40 hours per week*
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