Customer Success Manager I

Egnyte is a secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content.

Requirements

• 3+ years of customer-facing type experience or equivalent with a track record of service excellence and best practices
• Success managing customer relationships at a software or SaaS company
• Proactive approach with a demonstrated capability to identify and mitigate risk
• Experience working across multiple, internal teams to resolve customer issues quickly and effectively
• Previous experience with tech companies, specifically SaaS solutions
• Excellent communication skills (writing, listening, phone)
• A team player capable of high performance and flexibility working in a dynamic environment

Benefits

• Competitive salaries
• Medical insurance and healthcare benefits for you and your family
• Fully paid premiums for Term life insurance
• Personal Accident Insurance
• Flexible hours and PTO
• Gym and fitness reimbursement
• Childcare reimbursement
• Equal Employment Opportunity