Technical Support Representative (Korean Speaking)
EmersonGeorge Town, Penang, Malaysia • George Town, Penang, Malaysia • Singapore, Singapore
Posted October 27, 2025
Full Time
About the Company
Emerson provides innovative software, technology and engineering solutions to make the world healthier, safer, smarter and sustainable.
Job Description
This role is for a Technical Support Representative responsible for handling customer technical issues via phone, email, and web. The role involves validating customer entitlements, resolving technical problems, and maintaining customer data. The role requires strong communication skills, problem-solving abilities, and a customer-focused approach.
Requirements
- Builds customer loyalty through technical support.
- Utilizes electronic circuit design concepts.
- Validates customer entitlements.
- Resolves technical issues across all account tiers.
Benefits
- Competitive benefits plans
- Medical insurance
- Employee Assistance Program
- Employee resource groups
- Recognition programs