
Emerson provides innovative software, technology and engineering solutions to make the world healthier, safer, smarter and sustainable.
This full-time, Hybrid position requires a Mandarin-speaking Technical Support Representative to provide support to customers across all account tiers. Responsibilities include handling technical issues, validating customer entitlements, and resolving customer incidents, while also contributing to a knowledge-centered service approach and self-service solutions. The ideal candidate will collaborate with colleagues, focus on customer needs, and represent Emerson's values.