Equitable Bank (EQ Bank) is Canada's Challenger Bank™, offering outstanding personal and commercial banking experiences through a digital platform. As one of the country's largest banks by assets, EQ Bank provides comprehensive services including lending, mortgages, insurance, and digital banking, with a focus on enriching lives through financial solutions. Named one of the top banks in Canada since 2021 by Forbes, EQ Bank is a wholly owned subsidiary of EQB Inc., dedicated to driving change and innovation in the financial sector.
This role is for a Bilingual Customer Care Representative at EQ Bank, providing excellent customer service through phone, chat, and email. They will troubleshoot issues, maintain accounts, proactively manage accounts, and deliver a seamless customer experience across all channels. Collaboration with various teams is essential for effective support.
Equitable Bank (EQ Bank) is Canada's Challenger Bank™, offering outstanding personal and commercial banking experiences through a digital platform. As one of the country's largest banks by assets, EQ Bank provides comprehensive services including lending, mortgages, insurance, and digital banking, with a focus on enriching lives through financial solutions. Named one of the top banks in Canada since 2021 by Forbes, EQ Bank is a wholly owned subsidiary of EQB Inc., dedicated to driving change and innovation in the financial sector.